Frequently asked questions

More questions? See the FAQ or call us on +33 1 86 04 31 65.

All about this garment

Our heaviest hoodie: 440 g of ringspun organic cotton and recycled polyester, boxy oversized cut. It wraps around you, keeps you warm and looks like a designer piece, with ten colours from black to cream via khaki and royal blue.

Who is it for? It is the favourite of streetwear brands, dance crews and student associations who want a sweatshirt that lasts for years. It also makes a memorable gift with a first name, a date or a photo.

Why a boxy hoodie? The boxy cut is wider and a little shorter than a classic hoodie: dropped shoulders, roomy sleeves, square silhouette. Take your usual size for an oversized look, or one size down for a closer fit; the size guide on the product page gives the manufacturer’s measurements.

Personalisation: large design on the back, left-chest logo on the front, printing from 1 item in the tool. On such a thick fabric, an embroidered logo looks particularly good; for 100 items or more, ask for a quote.

Care: wash inside out at 30 °C, no tumble dryer and no ironing on the design.

For a lighter model, compare with the 280 g classic hoodie or read which hoodie to choose.

See also: all our personalised hoodies · hoodie with a photo · create your clothing brand · textile printing in Paris 20e · gift and occasion ideas · launching your streetwear brand.

How do I choose my size for a boxy hoodie?

The cut is roomy and short: take your usual size for an oversized look, or one size down for a more classic fit.

Can I print on the pocket or the sleeve?

We print the front and the back. For a sleeve, a hood or embroidery, describe your project in a quote request.

Can I put a different first name or number on each item?

Yes, directly in the tool: one line per person, with their size, first name or surname and back number, and one file per person. The tiered price applies to the team’s total quantity.

Is the boxy hoodie warm?

Yes: with 440 g of organic cotton and recycled polyester, it is our heaviest hoodie. You can wear it on its own in mid-season and under a coat in winter.

What are the printing and delivery times?

Once your design is approved and your order paid, we start printing; your order ships within 1 to 3 working days (subject to stock). It is then sent by Colissimo or available for free collection at the workshop (5 rue Planchat, Paris 20e).

For shipping: ships within 1 to 3 working days, then 1 to 4 days in transit. You are informed by email of each stage of your parcel's journey.

How does express ordering work?

In an emergency, with express, if ordered before 4 pm on a working day, your order is shipped the same day. You can also collect it at the workshop or receive it by Colissimo express (€18).

This option involves a surcharge.

How do returns work?

It all depends on the reason for the return.

If you finally don't like the design, we cannot take the item back: it was personalised according to your instructions (article L221-28 of the French Consumer Code).

If the item has a defect (print, condition of the product…), we send you a 100% free return slip. You simply send the order back to us and, at your choice, you are refunded or receive a compliant order.

« Several times at Printtex […] to have my company's logos printed on clothing. And each time the same attentiveness, the same responsiveness and the same professionalism. […] Easy to reach by phone. […] I recommend them. »
Roger B.
« I just had to email my artwork and choose my two T-shirts, and everything was done in a few minutes. The service is very fast and the price is perfectly fair. »
Julie M.
« Very good, I had 13 jerseys flock printed, it was inexpensive and fast. »
Barthélémy H.