Frequently asked questions

More questions? See the FAQ or call us on +33 1 86 04 31 65.

All about this garment

The 380 g washed zip hoodie (AWDis Just Hoods JH185) has a vintage washed-black effect: each piece looks slightly different. Looped French terry inside, 70% cotton and 30% recycled polyester, lined hood without drawcord, kangaroo pocket, full zip and oversized cut, from XS to 3XL.

Who is it for? Streetwear brands and artist merch that want a “worn for years” look, bands, and second-hand shops creating their own line.

Customisation: a logo on the left chest and a large design on the back, printed in our Paris workshop, from 1 item. On washed black, white, cream or brightly coloured designs stand out best; a black design would barely show.

Size: oversized cut; take your usual size for the intended look, or one size down for a closer fit. The size guide on the product page gives the recommended chest measurement.

Delivery times: ships within 1 to 3 working days, or the same day with express delivery for orders placed before 4 pm on a working day.

Care: close the zip, wash inside out at 30 °C, no tumble dryer.

See also: all our custom zip-ups and jackets · create your own clothing brand · embroidered logo · textile printing in Paris · gift ideas and occasions.

Looped French terry, lighter and more breathable

Inside, the French terry forms small loops instead of a brushed fleece: the zip-up breathes better and can be worn from mid-season to early winter. At 380 g, it is still thick and holds its shape well.

A wash that shows off light designs

Washed black has greyish shades that differ from one piece to the next. White, cream or brightly coloured designs stand out particularly well; a black design would blend into the fabric. Place the logo on the left chest and the large design on the back.

Delivery

Ships from Paris within 1 to 3 working days. Delivery to France, Belgium, Luxembourg, Switzerland and the rest of the European Union; free collection from our workshop.

Are all the pieces identical?

No: the washed effect varies slightly from one piece to another, which is the charm of this model.

Which design colours should I choose?

Light designs (white, cream, pastel colours) stand out best on washed black.

Can I print a large design on the front?

The zip rules out a large centred design on the front: a logo on the left chest and a large design on the back.

Does the washed effect fade in the wash?

The washed effect is part of the fabric. Wash it inside out at 30 °C and without a tumble dryer to keep the colour and the print at their best.

Is the washed zip suitable for a clothing brand?

Yes: its vintage look, different from one piece to the next, gives it the character of a designer piece. Order one piece to check how your design looks on the washed fabric before a run.

What are the printing and delivery times?

Once your design is approved and your order is paid, we start printing and your order ships within 1 to 3 working days (subject to stock). It is sent by Colissimo, or you can collect it free of charge at the workshop (5 rue Planchat, Paris 20e).

For delivery: ships within 1 to 3 working days, then 1 to 4 days in transit. You will get an email at each stage of your parcel's journey.

How does express ordering work?

In a hurry? With express, orders placed before 4 pm on a working day are shipped the same day. You can also collect from the workshop or receive it by Colissimo express (€18).

This option carries a surcharge.

How do returns work?

It all depends on the reason for the return.

If you simply change your mind about the design, we cannot take the item back: it was personalised to your instructions (article L221-28 of the French Consumer Code).

If the item is faulty (print, condition of the product…), we send you a 100% free return label. Simply send the order back to us and, as you prefer, we will refund you or send a correct replacement.

« I've been to Printtex several times […] to have my company's logos printed on our clothing. Each time, the same attentiveness, the same responsiveness and the same professionalism. […] Easy to reach by phone. […] I recommend them. »
Roger B.
« All I had to do was email my artwork and choose my two T-shirts, and everything was sorted in a few minutes. The service is very fast and the price is perfectly fair. »
Julie M.
« Very good, I had 13 jerseys flock-printed, and it was inexpensive and quick. »
Barthélémy H.