Frequently asked questions

More questions? See the FAQ or call us on +33 1 86 04 31 65.

All about this garment

The long-sleeved thermal T-shirt in waffle knit keeps you warm and has a very on-trend workwear look. It is made of undyed cotton, 20% of it recycled, at 170 g, with a unisex cut and ribbed cuffs, and is certified Oeko-Tex Standard 100 and PETA Approved Vegan. One colour only, natural, in sizes S to 2XL.

Who is it for? A brand looking for an original winter piece, a vintage clothing shop, a café or brewery with a craft spirit, or a gift for someone who likes fabrics with character.

Personalisation: a logo or design on the front and a large design on the back. The waffle texture shows slightly through the print: graphic designs and bold typefaces work better than highly detailed photos.

Size: straight unisex cut, take your usual size.

Lead time: ordered on demand from our supplier, allow 3 to 4 working days on top of our usual shipping lead time (1 to 3 working days).

Care: inside out, at 30 °C, no tumble dryer.

See also: all our custom long-sleeved T-shirts · DTF printing in Paris · T-shirt printing in Paris · gift ideas and occasions.

Undyed cotton, left natural

The cotton has not been dyed: it keeps its natural, slightly ecru colour, which may vary a little from one piece to the next. That is the workwear and vintage spirit of this thermal, and it saves a dyeing step. The fabric also contains 20% recycled cotton.

The designs that work best

On waffle knit, a one- or two-colour logo, a thick typeface or a line illustration gives the best result. Dark colours stand out well against the natural background. For a brand, a small logo on the front and a word in large letters on the back recall the style of American workwear.

Delivery

Ordered on demand: add 3 to 4 working days. Delivery to France, Belgium, Luxembourg, Switzerland and the rest of the European Union.

What is waffle knit?

A textured knit in small squares (also called waffle), which retains heat.

Which designs work on this fabric?

Bold logos and lettering: very fine details are harder to read on the texture.

What is the lead time for this model?

This model is made to order by our supplier: allow 3 to 4 working days on top of our usual lead times. For a specific date, state it in a quote request.

Can I wear this thermal top on its own?

Yes, on its own in mid-season or under a shirt or jacket in winter: the waffle knit keeps the warmth in.

Does the waffle thermal top shrink?

Like any untreated cotton, it may shrink slightly at the first hot wash. Wash it at 30 °C, inside out, and dry it flat.

What are the printing and delivery times?

Once your design is approved and your order is paid, we start printing and your order ships within 1 to 3 working days (subject to stock). It is sent by Colissimo, or you can collect it free of charge at the workshop (5 rue Planchat, Paris 20e).

For delivery: ships within 1 to 3 working days, then 1 to 4 days in transit. You will get an email at each stage of your parcel's journey.

How does express ordering work?

In a hurry? With express, orders placed before 4 pm on a working day are shipped the same day. You can also collect from the workshop or receive it by Colissimo express (€18).

This option carries a surcharge.

How do returns work?

It all depends on the reason for the return.

If you simply change your mind about the design, we cannot take the item back: it was personalised to your instructions (article L221-28 of the French Consumer Code).

If the item is faulty (print, condition of the product…), we send you a 100% free return label. Simply send the order back to us and, as you prefer, we will refund you or send a correct replacement.

« I've been to Printtex several times […] to have my company's logos printed on our clothing. Each time, the same attentiveness, the same responsiveness and the same professionalism. […] Easy to reach by phone. […] I recommend them. »
Roger B.
« All I had to do was email my artwork and choose my two T-shirts, and everything was sorted in a few minutes. The service is very fast and the price is perfectly fair. »
Julie M.
« Very good, I had 13 jerseys flock-printed, and it was inexpensive and quick. »
Barthélémy H.