Frequently asked questions

More questions? See the FAQ or call us on +33 1 86 04 31 65.

All about this garment

This kids' T-shirt in 180 g PurePrint cotton (AWDis AT02J) comes in ten colours, from grey-blue to bright red, and from 3/4 years to 14/15 years. Thicker than our budget kids' T-shirt, it is soft, hard-wearing and stands up well to repeated washing; its smooth surface gives sharp prints.

For which occasions? A school trip, a birthday, a sports club, a summer camp, a school fair or an end-of-year show. It is also the perfect base for printing a child's drawing and giving it to a grandparent.

Customisation: front, back or both, from 1 item with a live preview. For a class or a team, one line per child in the tool with their size and first name; schools and town halls can pay by purchase order or administrative payment order (quote).

Which size? Go by the child's age; between two sizes, take the larger one.

Delivery times: ships within 1 to 3 working days, or the same day with express for orders placed before 4 pm on a working day.

Care: wash inside out at 30 °C, no tumble drying, and do not iron over the print.

Even better value: the 150 g kids' T-shirt.

See also: all our custom kids' T-shirts · custom photo T-shirt · T-shirts for schools and school fairs · textile printing in Paris · gift and occasion ideas.

The AWDis AT02J kids' T-shirt, a thicker cut

This model is AWDis's AT02J, in 180 g PurePrint cotton: thicker than our budget kids' T-shirt, it copes better with the repeated washing of a school year. Its smooth surface keeps drawings, photos and small text sharp.

For which occasions?

A class outfit for the end-of-year trip, a tournament T-shirt with each child's number, a birthday where all the guests wear the same design, or a “big brother” T-shirt for a new baby. The ten colours also make it easy to tell groups apart.

Delivery

Ships within 1 to 3 working days, or the same day with express before 4 pm. Delivery to France, Belgium, Luxembourg, Switzerland and the rest of the European Union.

What sizes are available for kids?

From 3/4 years to 14/15 years. If you are unsure between two sizes, take the larger one.

Can I print a child's drawing?

Yes: photograph it lying flat in daylight. The tool shows you the result before you order.

Can I put a different name or number on each item?

Yes, right in the tool: one line per person, with their size, first name or surname and back number, and one file per person. The tiered pricing applies to the team's total quantity.

What is the difference from the 150 g kids' T-shirt?

This one is thicker (180 g) and comes in ten colours; the 150 g is our most affordable kids' model, ideal for kitting out a large group.

Does the AT02J kids' T-shirt shrink in the wash?

Like any cotton, it can shrink slightly at high temperatures. Wash it at 30 °C, inside out, and avoid the tumble dryer; between two sizes, take the larger one.

What are the printing and delivery times?

Once your design is approved and your order is paid, we start printing and your order ships within 1 to 3 working days (subject to stock). It is sent by Colissimo, or you can collect it free of charge at the workshop (5 rue Planchat, Paris 20e).

For delivery: ships within 1 to 3 working days, then 1 to 4 days in transit. You will get an email at each stage of your parcel's journey.

How does express ordering work?

In a hurry? With express, orders placed before 4 pm on a working day are shipped the same day. You can also collect from the workshop or receive it by Colissimo express (€18).

This option carries a surcharge.

How do returns work?

It all depends on the reason for the return.

If you simply change your mind about the design, we cannot take the item back: it was personalised to your instructions (article L221-28 of the French Consumer Code).

If the item is faulty (print, condition of the product…), we send you a 100% free return label. Simply send the order back to us and, as you prefer, we will refund you or send a correct replacement.

« I've been to Printtex several times […] to have my company's logos printed on our clothing. Each time, the same attentiveness, the same responsiveness and the same professionalism. […] Easy to reach by phone. […] I recommend them. »
Roger B.
« All I had to do was email my artwork and choose my two T-shirts, and everything was sorted in a few minutes. The service is very fast and the price is perfectly fair. »
Julie M.
« Very good, I had 13 jerseys flock-printed, and it was inexpensive and quick. »
Barthélémy H.