Frequently asked questions

More questions? See the FAQ or call us on +33 1 86 04 31 65.

All about this garment

This kids' T-shirt in lightweight 150 g cotton is our most economical kids' model: ideal for kitting out a whole class, a holiday camp, a football team or a birthday party's guests. It comes in six colours and from 3/4 years to 14/15 years.

For which occasions? The end-of-year outing, the school fete, a tournament, a school show, or a “big brother” or “big sister” T-shirt for a new baby. With a first name on the back, every child finds their own.

Ordering for a group: in the tool, add one line per child with their size and, if you like, their first name or number. For schools, town halls and associations, purchase orders and administrative payment orders are accepted: request a quote.

Which size? Go by the child's age; between two sizes, take the larger one, they will wear it for longer.

Care: wash inside out at 30 °C, no tumble dryer and no ironing on the print.

See also: all our custom kids' T-shirts · custom photo T-shirt · school and fete T-shirts · textile printing · gift and occasion ideas.

A lightweight cotton for children on the move

At 150 g, the T-shirt is thin, breathable and doesn't get too hot during a day out or a tournament. The tubular cut, with no side seams, avoids chafing. The six colours make it easy to tell teams or groups apart at an event.

Customisation ideas

A child's drawing scanned or photographed, the school logo, the camp name and the year, a number on the back for a tournament, or a first name so every T-shirt finds its owner. Simple, high-contrast designs read best on a small size.

Delivery

Ships within 1 to 3 working days, or the same day with express before 4 pm. We deliver to schools and families in France, Belgium, Luxembourg, Switzerland and the rest of the European Union.

What is the difference from the coloured kids’ T-shirt?

This one is lighter (150 g) and more economical; the coloured kids’ T-shirt is 180 g cotton and comes in 10 vivid colours.

What sizes are available for children?

From 3/4 years to 14/15 years. If you are between two sizes, take the larger one.

Can I put a different first name on each T-shirt?

Yes: send us the list of names and sizes in a quote request, and we prepare each T-shirt.

Is the print suitable for children’s skin?

The print is soft and sits on the outside of the T-shirt; the inside stays cotton, gentle against the skin.

Can you print my child’s drawing?

Yes: photograph or scan the drawing, well lit and flat, then upload the image in the tool. You see the result on the T-shirt before you order.

What are the printing and delivery times?

Once your design is approved and your order is paid, we start printing and your order ships within 1 to 3 working days (subject to stock). It is sent by Colissimo, or you can collect it free of charge at the workshop (5 rue Planchat, Paris 20e).

For delivery: ships within 1 to 3 working days, then 1 to 4 days in transit. You will get an email at each stage of your parcel's journey.

How does express ordering work?

In a hurry? With express, orders placed before 4 pm on a working day are shipped the same day. You can also collect from the workshop or receive it by Colissimo express (€18).

This option carries a surcharge.

How do returns work?

It all depends on the reason for the return.

If you simply change your mind about the design, we cannot take the item back: it was personalised to your instructions (article L221-28 of the French Consumer Code).

If the item is faulty (print, condition of the product…), we send you a 100% free return label. Simply send the order back to us and, as you prefer, we will refund you or send a correct replacement.

« I've been to Printtex several times […] to have my company's logos printed on our clothing. Each time, the same attentiveness, the same responsiveness and the same professionalism. […] Easy to reach by phone. […] I recommend them. »
Roger B.
« All I had to do was email my artwork and choose my two T-shirts, and everything was sorted in a few minutes. The service is very fast and the price is perfectly fair. »
Julie M.
« Very good, I had 13 jerseys flock-printed, and it was inexpensive and quick. »
Barthélémy H.