Frequently asked questions

More questions? See the FAQ or call us on +33 1 86 04 31 65.

All about this garment

The Basic 180 g T-shirt is our most affordable tee: the right choice for dressing a team, a club or all the guests at an event. Its PurePrint cotton surface is designed for printing: colours come out sharp, even on dark fabric. It comes in eleven colours and from XS to 5XL, so everyone can be kitted out.

Who is it for? A T-shirt for a birthday or a hen or stag do, T-shirts for an association, a demonstration or a club, or logo T-shirts for a team.

Ordering for a group: in the tool, enter one line per person with their size, and a different first name or number if you wish. The volume price applies to the total quantity.

Fit and care: classic straight cut, so order your usual size. Wash inside out at 30 °C, no tumble dryer.

Want a heavier T-shirt? Compare with our heavyweight and oversized T-shirts, with a more premium drape.

See also: all our custom T-shirts · affordable custom T-shirts · express custom T-shirts · photo T-shirts · T-shirt printing in Paris · gift and occasion ideas.

The right T-shirt for printing in quantity

At 180 g, the Basic T-shirt is dense enough for everyday wear and light enough to be worn all day at an event or a race. Its wide range of sizes, from XS to 5XL, lets you dress a whole team with a single model.

Which design should you choose?

A short logo and text stay legible from a distance, in a group photo as on the street. On bright colours such as red, royal blue or earth green, a white or black design stands out best. For a photo, choose white or light grey, which stay truer to the original colours.

Delivery and collection

Ships within 1 to 3 working days, or the same day with express delivery if ordered before 4 pm, with free collection from our workshop in Paris. We also deliver to Belgium, Luxembourg, Switzerland and across the European Union.

Does the Basic T-shirt fit true to size?

Yes, it has a standard fit: order your usual size. Check the size guide if you are between two sizes.

Is the white T-shirt cheaper than the coloured ones?

Yes, the custom white T-shirt costs less than the other colours. The exact price is shown in the tool depending on the colour, the number of prints and the quantity.

Can I put a different name or number on each item?

Yes, right in the tool: one line per person, with their size, first name or surname and back number, and one file per person. The volume price applies to the team's total quantity.

Can I get it in a hurry?

Yes: with express delivery, an order placed before 4 pm on a working day ships the same day, or can be collected from our workshop in Paris. See express custom T-shirts.

Is the white Basic T-shirt opaque?

At 180 g it suits everyday wear, but it is thinner than a heavyweight T-shirt. For a really opaque, more structured white, choose a T-shirt of 220 g or more.

What are the printing and delivery times?

Once your design is approved and your order is paid, we start printing and your order ships within 1 to 3 working days (subject to stock). It is sent by Colissimo, or you can collect it free of charge at the workshop (5 rue Planchat, Paris 20e).

For delivery: ships within 1 to 3 working days, then 1 to 4 days in transit. You will get an email at each stage of your parcel's journey.

How does express ordering work?

In a hurry? With express, orders placed before 4 pm on a working day are shipped the same day. You can also collect from the workshop or receive it by Colissimo express (€18).

This option carries a surcharge.

How do returns work?

It all depends on the reason for the return.

If you simply change your mind about the design, we cannot take the item back: it was personalised to your instructions (article L221-28 of the French Consumer Code).

If the item is faulty (print, condition of the product…), we send you a 100% free return label. Simply send the order back to us and, as you prefer, we will refund you or send a correct replacement.

« I've been to Printtex several times […] to have my company's logos printed on our clothing. Each time, the same attentiveness, the same responsiveness and the same professionalism. […] Easy to reach by phone. […] I recommend them. »
Roger B.
« All I had to do was email my artwork and choose my two T-shirts, and everything was sorted in a few minutes. The service is very fast and the price is perfectly fair. »
Julie M.
« Very good, I had 13 jerseys flock-printed, and it was inexpensive and quick. »
Barthélémy H.