Frequently asked questions

More questions? See the FAQ or call us on +33 1 86 04 31 65.

All about this garment

This 440 g oversized crew-neck sweatshirt (AWDis Just Hoods JH123) is thick and cosy, with a brushed fleece inside and a 100% cotton face that gives a premium print finish. Ten current colours, from blue grey to espresso via earth green and stone, and sizes from XS to 5XL.

What is it for? A brand capsule collection, a class or student-union sweatshirt, a Christmas gift, or the outfit of a team that wants something warm without a hood, easier to wear at the office.

Customisation: front, back or both, from 1 item with a live preview. A large design on the back and a small logo on the left chest work very well on this cut; an embroidered logo gives a more understated look.

Size: the cut is loose with drop shoulders; take your usual size for an oversized effect, or one size down for a more classic fit. The size guide on the product page gives the measurements.

Care: wash inside out at 30 °C, no tumble dryer, and no ironing over the print.

With the matching 440 g joggers, you can put together a set.

See also: all our custom crew-neck sweatshirts · custom Christmas jumper · group order · textile printing in Paris · gift ideas and occasions.

A cotton face for a premium print

The outer face is cotton: the transfer bonds well and the design keeps a sharp, matt finish that feels soft to the touch. The brushed fleece inside, blended with polyester, brings warmth and structure. It is the combination that gives branded sweatshirts their look.

From XS to 5XL, for everyone

It goes up to 5XL, so you can dress a whole group in the same style without leaving anyone out. For an oversized look, take your usual size; for a more fitted feel, one size down.

A complete set

Pair it with the thick 440 g joggers in the same fabric and the same colour for a coordinated brand or crew set. Delivery to France, Belgium, Luxembourg, Switzerland and the rest of the European Union.

How do I choose my size?

The cut is oversize: take your usual size for a roomy effect, or one size down for a closer fit.

What is the difference from the 280 g crew-neck sweatshirt?

The 440 g is thicker, warmer and oversize; the 280 g is lighter, fitted and comes in 68 colours.

Can I print on the front and the back?

Yes, choose “2 marquages” in the tool to customise both the front and the back.

Is there a matching jogger?

Yes, the thick 440 g jogger is in the same fabric, in charcoal, navy and heather grey.

Is the 440 g oversize sweatshirt suitable for women?

Yes: the cut is unisex. Worn by a woman, it gives a roomy, comfortable effect; take one or two sizes down for a less baggy fit.

What are the printing and delivery times?

Once your design is approved and your order is paid, we start printing and your order ships within 1 to 3 working days (subject to stock). It is sent by Colissimo, or you can collect it free of charge at the workshop (5 rue Planchat, Paris 20e).

For delivery: ships within 1 to 3 working days, then 1 to 4 days in transit. You will get an email at each stage of your parcel's journey.

How does express ordering work?

In a hurry? With express, orders placed before 4 pm on a working day are shipped the same day. You can also collect from the workshop or receive it by Colissimo express (€18).

This option carries a surcharge.

How do returns work?

It all depends on the reason for the return.

If you simply change your mind about the design, we cannot take the item back: it was personalised to your instructions (article L221-28 of the French Consumer Code).

If the item is faulty (print, condition of the product…), we send you a 100% free return label. Simply send the order back to us and, as you prefer, we will refund you or send a correct replacement.

« I've been to Printtex several times […] to have my company's logos printed on our clothing. Each time, the same attentiveness, the same responsiveness and the same professionalism. […] Easy to reach by phone. […] I recommend them. »
Roger B.
« All I had to do was email my artwork and choose my two T-shirts, and everything was sorted in a few minutes. The service is very fast and the price is perfectly fair. »
Julie M.
« Very good, I had 13 jerseys flock-printed, and it was inexpensive and quick. »
Barthélémy H.