Frequently asked questions

More questions? See the FAQ or call us on +33 1 86 04 31 65.

All about this garment

The organic cotton twill bucket hat is the accessory for festivals, summer outings and relaxed brands. Light and breathable, it comes in black or natural, and in two sizes: S/M (58 cm) and L/XL (60 cm).

What projects is it for? A bucket hat in the colours of a festival or a club, an artist's merch, a team that wants to be spotted at an outdoor event, or a summer gift. With a matching T-shirt, it easily completes a group outfit.

Personalisation: your logo or a short text on the front, from just 1 item in the tool. On twill, an embroidered logo gives a sharp, lasting result; for a large run, request a quote.

Which size? Measure your head circumference above the ears: up to 58 cm, take S/M; above that, L/XL.

Lead times: ships within 1 to 3 working days, or the same day with express delivery for an order placed before 4 pm on a working day.

See also: all our custom caps · embroidered cap · festival merch · textile printing in Paris.

Twill, a hard-wearing fabric for a summer accessory

Twill is a diagonal weave, more resistant than a plain weave: the bucket hat keeps its shape in a bag or after a day in the sun. Organic cotton stays breathable, and the soft brim shades the face without feeling tight.

Which marking for a bucket hat?

On the front, a logo 6 to 8 cm wide stays legible without running onto the seams. Printing suits colourful logos and small text, from just 1 item. Embroidery, by quote, gives a raised finish that lasts a very long time, ideal for a brand or a festival that comes back every year.

For a group or an event

The price drops with quantity. We deliver across France and Europe: for a festival in Belgium or Switzerland, allow for the production time and then transport by Colissimo Europe.

Which bucket hat size should I choose?

S/M corresponds to a head circumference of 58 cm, L/XL to 60 cm. Measure your head circumference above the ears.

Is the bucket hat suitable for a festival or a summer event?

Yes, it is light, breathable and folds easily into a bag: a very popular giveaway in summer.

Can I put a different name or number on each item?

Yes, right in the tool: one line per person, with their size, first name or surname and back number, and one file per person. The volume price applies to the team's total quantity.

Does the bucket hat come in other colours?

It comes in black and natural. For another colour or a large run, ask us for a quote.

Can the bucket hat be machine washed?

Yes, at 30 °C, inside out if possible, then air dry, reshaping it. Avoid the tumble dryer and ironing on the print.

What are the printing and delivery times?

Once your design is approved and your order is paid, we start printing and your order ships within 1 to 3 working days (subject to stock). It is sent by Colissimo, or you can collect it free of charge at the workshop (5 rue Planchat, Paris 20e).

For delivery: ships within 1 to 3 working days, then 1 to 4 days in transit. You will get an email at each stage of your parcel's journey.

How does express ordering work?

In a hurry? With express, orders placed before 4 pm on a working day are shipped the same day. You can also collect from the workshop or receive it by Colissimo express (€18).

This option carries a surcharge.

How do returns work?

It all depends on the reason for the return.

If you simply change your mind about the design, we cannot take the item back: it was personalised to your instructions (article L221-28 of the French Consumer Code).

If the item is faulty (print, condition of the product…), we send you a 100% free return label. Simply send the order back to us and, as you prefer, we will refund you or send a correct replacement.

« I've been to Printtex several times […] to have my company's logos printed on our clothing. Each time, the same attentiveness, the same responsiveness and the same professionalism. […] Easy to reach by phone. […] I recommend them. »
Roger B.
« All I had to do was email my artwork and choose my two T-shirts, and everything was sorted in a few minutes. The service is very fast and the price is perfectly fair. »
Julie M.
« Very good, I had 13 jerseys flock-printed, and it was inexpensive and quick. »
Barthélémy H.