Frequently asked questions

More questions? See the FAQ or call us on +33 1 86 04 31 65.

All about this garment

Thicker and more structured than a standard long-sleeve, this relaxed-fit style (Bella+Canvas 4651, drop shoulders) holds its shape wash after wash. It comes in black, white, asphalt and sand, from XS to 4XL, so you can dress a whole group.

Who is it for? Brands that want an autumn piece in their collection, band merch, a team that works outdoors, or a winter gift that is lighter than a sweatshirt.

Customisation: front, back or both, from 1 item with a live preview. Text running down the sleeve or a small logo at the cuff adds a brand touch; for these placements, ask us for a quote.

Size: the cut is loose and boxy; take your usual size for the intended look, or one size down for a closer fit. The size guide on the product page gives the manufacturer's measurements.

Care: wash inside out at 30 °C, no tumble dryer, and no ironing over the print.

Want something lighter? Try the boxy long-sleeve.

See also: all our custom long-sleeve T-shirts · DTF printing in Paris · T-shirt printing in Paris · gift ideas and occasions.

A long-sleeve that keeps its shape

Thicker than a standard long-sleeve, this style keeps its sleeves neat and a collar that stretches out less over time. The drop shoulders give a relaxed silhouette, very popular in streetwear. The asphalt and sand colours pair well with designs in one or two colours.

Your design on the sleeve

This is the area that sets a long-sleeve apart: vertical text, a date or a row of small motifs down the arm catches the eye. The front and back can be customised in the tool; for the sleeve, ask for a quote.

Delivery

Ships within 1 to 3 working days from Paris, or the same day with express delivery if ordered before 4 pm. Delivery to France, Belgium, Luxembourg, Switzerland and the rest of the European Union.

What is the difference from the boxy long-sleeve?

This one is thicker and more structured; the boxy is lighter, softer and comes in 10 colours.

What is the largest size?

From XS to 4XL.

Can I print on the front and the back?

Yes, choose “2 marquages” in the tool to customise both the front and the back.

Can I print on the sleeve?

The tool offers the front and the back. For text on the sleeve or a logo at the cuff, ask us for a quote with your design.

Is this thick long-sleeve suitable for work wear?

Yes: thick and hard-wearing, it suits teams who work outdoors in the mid-season. A logo on the left chest and the company name on the back are enough; the price drops with quantity.

What are the printing and delivery times?

Once your design is approved and your order is paid, we start printing and your order ships within 1 to 3 working days (subject to stock). It is sent by Colissimo, or you can collect it free of charge at the workshop (5 rue Planchat, Paris 20e).

For delivery: ships within 1 to 3 working days, then 1 to 4 days in transit. You will get an email at each stage of your parcel's journey.

How does express ordering work?

In a hurry? With express, orders placed before 4 pm on a working day are shipped the same day. You can also collect from the workshop or receive it by Colissimo express (€18).

This option carries a surcharge.

How do returns work?

It all depends on the reason for the return.

If you simply change your mind about the design, we cannot take the item back: it was personalised to your instructions (article L221-28 of the French Consumer Code).

If the item is faulty (print, condition of the product…), we send you a 100% free return label. Simply send the order back to us and, as you prefer, we will refund you or send a correct replacement.

« I've been to Printtex several times […] to have my company's logos printed on our clothing. Each time, the same attentiveness, the same responsiveness and the same professionalism. […] Easy to reach by phone. […] I recommend them. »
Roger B.
« All I had to do was email my artwork and choose my two T-shirts, and everything was sorted in a few minutes. The service is very fast and the price is perfectly fair. »
Julie M.
« Very good, I had 13 jerseys flock-printed, and it was inexpensive and quick. »
Barthélémy H.