Frequently asked questions

More questions? See the FAQ or call us on +33 1 86 04 31 65.

All about this garment

The bistro apron, which ties at the waist, measures 70 × 70 cm. In hard-wearing 215 g polyester-cotton twill, it is washable at 60 °C: it keeps up with service. Large 40 × 20 cm patch pocket with two compartments, reinforced ties, six colours from black to burgundy.

Who is it for? Restaurants, bars, cafés and bakeries, food shops, caterers, and associations running a refreshment stand. An apron with your name gives the whole team a polished look and helps customers spot the staff.

Customisation: your logo above the pocket, printed in our Paris workshop. For an embroidered finish, more durable on an apron that is washed very often, request a quote.

Ordering for a team: the price drops with the total quantity. For a business with several sites or a large volume, we prepare a quote with a purchase order.

Lead time: made to order by our supplier, so allow 3 to 4 working days on top of our usual shipping time (1 to 3 working days).

To protect the chest as well: the bib apron.

See also: all our custom aprons · custom embroidery · custom restaurant uniforms · textile printing in Paris.

Why polyester-cotton twill?

The blend of 65% polyester and 35% cotton resists stains, rubbing and frequent washing better than an all-cotton apron. It washes at 60 °C and keeps its colour, which is essential in catering.

The logo above the pocket

On a bistro apron, the logo goes above the large pocket, clearly visible when the waiter is standing. The name of the venue or a short message is enough; for a whole team, everyone can have their first name. Six colours, from classic black to burgundy.

Delivery

Made-to-order model: add 3 to 4 working days. Delivery to France, Belgium, Luxembourg, Switzerland and the rest of the European Union; quote available for a whole team.

Is the apron machine washable?

Yes, it can be washed at 60 °C.

Where does the logo go?

Above the pocket, across the width of the apron.

What is the difference from the bib apron?

The bistro apron ties at the waist; the bib apron also covers the chest, with an adjustable neck strap.

Is the apron suitable for a kitchen?

It protects the waist and legs and can be washed at 60 °C. To protect the chest as well in a kitchen, the bib apron is better suited.

Does the logo survive washing at 60 °C?

The apron withstands 60 °C. To keep the print crisp for as long as possible, wash it inside out and avoid ironing over the logo; 40 °C is enough for most stains.

What are the printing and delivery times?

Once your design is approved and your order is paid, we start printing and your order ships within 1 to 3 working days (subject to stock). It is sent by Colissimo, or you can collect it free of charge at the workshop (5 rue Planchat, Paris 20e).

For delivery: ships within 1 to 3 working days, then 1 to 4 days in transit. You will get an email at each stage of your parcel's journey.

How does express ordering work?

In a hurry? With express, orders placed before 4 pm on a working day are shipped the same day. You can also collect from the workshop or receive it by Colissimo express (€18).

This option carries a surcharge.

How do returns work?

It all depends on the reason for the return.

If you simply change your mind about the design, we cannot take the item back: it was personalised to your instructions (article L221-28 of the French Consumer Code).

If the item is faulty (print, condition of the product…), we send you a 100% free return label. Simply send the order back to us and, as you prefer, we will refund you or send a correct replacement.

« I've been to Printtex several times […] to have my company's logos printed on our clothing. Each time, the same attentiveness, the same responsiveness and the same professionalism. […] Easy to reach by phone. […] I recommend them. »
Roger B.
« All I had to do was email my artwork and choose my two T-shirts, and everything was sorted in a few minutes. The service is very fast and the price is perfectly fair. »
Julie M.
« Very good, I had 13 jerseys flock-printed, and it was inexpensive and quick. »
Barthélémy H.