Frequently asked questions

More questions? See the FAQ or call us on +33 1 86 04 31 65.

All about this garment

The vintage trucker cap has a padded foam front panel, which gives a smooth surface for a logo, and a breathable mesh back. Pre-curved peak, adjustable snapback closure, one size: it fits almost every head. Eleven colours, nine of them two-tone with a white front, for a sought-after retro look.

What is it for? Festival or artist merch, a streetwear brand's cap, trade-show or seminar goodies, or a team that wants to be spotted at an outdoor event. The white front of the two-tone models makes colourful logos stand out.

Personalisation: your logo or artwork on the front panel, printed in our Paris workshop, from 1 item. For an embroidered finish or a large run, request a quote.

Lead time: this model is ordered on demand from our supplier; allow 3 to 4 working days on top of our usual lead time (ships within 1 to 3 working days).

See also: all our custom caps · embroidered cap · festival merch · textile printing in Paris.

Why the trucker cap is so easy to customise

Its front panel is flat and padded with foam: it forms a smooth, rigid surface, ideal for a printed logo, without the creases of a cotton cap. The mesh back lets the air through, which makes it comfortable in summer and at outdoor events.

Choosing the colour to suit your logo

On the two-tone models with a white front, a full-colour logo stands out as it would on paper. On the black or navy front, go for a light or bright logo.

Delivery

Ordered on demand: allow 3 to 4 working days on top of our usual lead time. Delivery to France, Belgium, Luxembourg, Switzerland and across the European Union.

What size is the trucker cap?

One adult size, adjustable with a snapback closure.

Where does the logo go?

On the foam front panel, the most visible area.

What is the lead time for this model?

This model is made to order by our supplier: allow 3 to 4 working days on top of our usual lead times. For a specific date, state it in a quote request.

Is the trucker cap suitable for children?

It is a one-size adjustable snapback designed for adults; it may suit a tall teenager, but not a young child.

How do I clean a trucker cap?

By hand, in lukewarm water with a little mild soap, then air dry over a round form. Avoid the machine, which can distort the foam front.

What are the printing and delivery times?

Once your design is approved and your order is paid, we start printing and your order ships within 1 to 3 working days (subject to stock). It is sent by Colissimo, or you can collect it free of charge at the workshop (5 rue Planchat, Paris 20e).

For delivery: ships within 1 to 3 working days, then 1 to 4 days in transit. You will get an email at each stage of your parcel's journey.

How does express ordering work?

In a hurry? With express, orders placed before 4 pm on a working day are shipped the same day. You can also collect from the workshop or receive it by Colissimo express (€18).

This option carries a surcharge.

How do returns work?

It all depends on the reason for the return.

If you simply change your mind about the design, we cannot take the item back: it was personalised to your instructions (article L221-28 of the French Consumer Code).

If the item is faulty (print, condition of the product…), we send you a 100% free return label. Simply send the order back to us and, as you prefer, we will refund you or send a correct replacement.

« I've been to Printtex several times […] to have my company's logos printed on our clothing. Each time, the same attentiveness, the same responsiveness and the same professionalism. […] Easy to reach by phone. […] I recommend them. »
Roger B.
« All I had to do was email my artwork and choose my two T-shirts, and everything was sorted in a few minutes. The service is very fast and the price is perfectly fair. »
Julie M.
« Very good, I had 13 jerseys flock-printed, and it was inexpensive and quick. »
Barthélémy H.