Frequently asked questions

More questions? See the FAQ or call us on +33 1 86 04 31 65.

All about this garment

This slouch beanie, which falls loosely at the back, is made of high-density cotton micro-knit, double layer: soft and light, it can be worn all year round, in the in-between seasons as well as in a mild winter. It is 95% cotton and 5% elastane, weighs 59 g and comes in black, navy and heather grey, in one size.

Who is it for? People who find acrylic beanies too hot or itchy, teams who want an understated accessory to match their sweatshirts, or a small gift to slip in with a custom garment.

Customisable: embroidery or printing of your logo on request. Request a quote: from 1 item, price depending on the logo and the quantity.

Lead time: this model is ordered on demand from our supplier; allow 3 to 4 working days on top of our usual shipping lead time (1 to 3 working days).

See also: cotton jersey beanie · beanies and caps · gift ideas and occasions.

Double-layer micro-knit

Micro-knit is a very fine, tight cotton knit. In a double layer, it protects from the wind while staying light. Unlike a wool beanie, it is not itchy and is easy to wash. The slouch shape, which falls slightly at the back, gives a relaxed style and suits every hairstyle.

For a team or a brand

A discreet embroidered logo on the front is enough to turn it into a brand or team accessory. It goes well with a custom hoodie or sweatshirt in the same colour. The price depends on the logo and the quantity: request a quote, from 1 item.

Delivery to France and Europe (including Belgium, Luxembourg and Switzerland), together with the rest of your order.

Can this beanie be customised with my logo?

Yes: embroidery or printing of your logo on request. Request a quote, from 1 item; the price depends on the logo and the quantity.

What is the difference from the jersey beanie?

The slouch beanie is made of double-layer micro-knit and falls loosely at the back; the jersey beanie is finer and lighter, with a rolled brim, for the in-between seasons.

What is the lead time for this model?

It is ordered on demand from our supplier: allow 3 to 4 working days on top of our usual shipping lead time.

How do I wash the slouch beanie?

Machine wash at 30 °C or hand wash, then dry flat. The cotton stays soft wash after wash; avoid the tumble dryer so it does not lose its shape.

What are the printing and delivery times?

Once your design is approved and your order is paid, we start printing and your order ships within 1 to 3 working days (subject to stock). It is sent by Colissimo, or you can collect it free of charge at the workshop (5 rue Planchat, Paris 20e).

For delivery: ships within 1 to 3 working days, then 1 to 4 days in transit. You will get an email at each stage of your parcel's journey.

How does express ordering work?

In a hurry? With express, orders placed before 4 pm on a working day are shipped the same day. You can also collect from the workshop or receive it by Colissimo express (€18).

This option carries a surcharge.

How do returns work?

It all depends on the reason for the return.

If you simply change your mind about the design, we cannot take the item back: it was personalised to your instructions (article L221-28 of the French Consumer Code).

If the item is faulty (print, condition of the product…), we send you a 100% free return label. Simply send the order back to us and, as you prefer, we will refund you or send a correct replacement.

« I've been to Printtex several times […] to have my company's logos printed on our clothing. Each time, the same attentiveness, the same responsiveness and the same professionalism. […] Easy to reach by phone. […] I recommend them. »
Roger B.
« All I had to do was email my artwork and choose my two T-shirts, and everything was sorted in a few minutes. The service is very fast and the price is perfectly fair. »
Julie M.
« Very good, I had 13 jerseys flock-printed, and it was inexpensive and quick. »
Barthélémy H.