Frequently asked questions

More questions? See the FAQ or call us on +33 1 86 04 31 65.

All about this garment

The 240 g piqué-knit polo, in pre-shrunk combed cotton, keeps its sharp look wash after wash. Ribbed collar and cuffs, a placket with two matching buttons, side vents and a tear-off label. It comes in fifteen colours, from white to petrol blue, in sizes XS to 3XL.

Who is it for? Teams in shops, at reception desks or at trade shows, cleaning or delivery staff, golf or tennis clubs, associations running a stand. A polo with your logo looks more professional than a T-shirt, without being as formal as a shirt.

Personalisation: the classic marking is a logo on the left chest, with a large design on the back if needed (company name, website). An embroidered logo on the left chest gives a more premium finish.

Business orders: one line per employee in the tool with their size, or a quote for larger volumes; purchase orders and payment by administrative order are accepted.

Lead time: ordered on demand from our supplier, so allow 3 to 4 working days on top of our usual shipping time (1 to 3 working days).

Care: wash inside out at 30°C, do not tumble dry.

See also: all our custom polos · custom embroidery in Paris · business workwear · textile printing in Paris.

Pre-shrunk piqué, for a polo that keeps its size

Piqué knit has a texture of small raised patterns, airier than jersey: the polo breathes and doesn't cling to the skin. The cotton is pre-shrunk, meaning it is treated to limit shrinkage in the wash: the polo keeps its dimensions, a real advantage for workwear washed every week.

Carefully finished details

The side vents give room around the hips, the placket with two matching buttons stays discreet and the label tears off so it never scratches. Fifteen colours, including petrol blue, moss green and dusty pink, to step away from classic black and navy.

Delivery

Made-to-order model: add 3 to 4 working days. Delivery to France, Belgium, Luxembourg, Switzerland and the rest of the European Union; quote for embroidery.

Does the polo shrink in the wash?

The cotton is pre-shrunk: the polo keeps its size in the wash.

What print works for professional workwear?

A logo on the left chest, understated and legible. For embroidery, please request a quote.

How long does this model take?

This model is made to order by our supplier, so allow 3 to 4 working days on top of our usual times. For a specific date, give it in a quote request.

Can I order for a whole team in different sizes?

Yes: in the tool, add one line per person with their size. The tiered pricing applies to the total quantity; for a large volume, request a quote.

Can I have the logo embroidered on this polo?

Yes, on quote: embroidery on the left chest gives a professional, very durable finish. DTF printing, on the other hand, can be ordered directly in the tool, from 1 item.

What are the printing and delivery times?

Once your design is approved and your order is paid, we start printing and your order ships within 1 to 3 working days (subject to stock). It is sent by Colissimo, or you can collect it free of charge at the workshop (5 rue Planchat, Paris 20e).

For delivery: ships within 1 to 3 working days, then 1 to 4 days in transit. You will get an email at each stage of your parcel's journey.

How does express ordering work?

In a hurry? With express, orders placed before 4 pm on a working day are shipped the same day. You can also collect from the workshop or receive it by Colissimo express (€18).

This option carries a surcharge.

How do returns work?

It all depends on the reason for the return.

If you simply change your mind about the design, we cannot take the item back: it was personalised to your instructions (article L221-28 of the French Consumer Code).

If the item is faulty (print, condition of the product…), we send you a 100% free return label. Simply send the order back to us and, as you prefer, we will refund you or send a correct replacement.

« I've been to Printtex several times […] to have my company's logos printed on our clothing. Each time, the same attentiveness, the same responsiveness and the same professionalism. […] Easy to reach by phone. […] I recommend them. »
Roger B.
« All I had to do was email my artwork and choose my two T-shirts, and everything was sorted in a few minutes. The service is very fast and the price is perfectly fair. »
Julie M.
« Very good, I had 13 jerseys flock-printed, and it was inexpensive and quick. »
Barthélémy H.