Frequently asked questions

More questions? See the FAQ or call us on +33 1 86 04 31 65.

All about this garment

The classic 280 g zip-up hoodie in brushed fleece has a cotton-rich outer face (80% ringspun cotton, 20% polyester) that gives a crisp print. Classic fit, lined hood with matching drawcords, kangaroo pocket, ribbed cuffs and hem. It comes in 33 colours, and up to 5XL in black, deep black, heather grey and navy.

Who is it for? Teams and clubs who want something easy to slip on over an outfit, graduating classes and student societies, event staff, and companies kitting out their employees.

Where to put the design? The zip splits the front: put a small logo on the left chest and the large design on the back. With a first name or a job title under the logo, each team member gets their own.

Sizing: classic fit, take your usual size. The size guide on the product page gives the manufacturer's measurements.

Lead time: made to order by our supplier, so allow 3 to 4 working days on top of our usual shipping time (1 to 3 working days).

Care: do up the zip, wash inside out at 30 °C, no tumble drying.

Thicker and roomier: the 440 g heavyweight zip hoodie.

See also: all our custom zip hoodies and jackets · create your own clothing brand · embroidered logo · textile printing in Paris · gift and occasion ideas.

A classic zip hoodie in 33 colours

With 33 colours, this zip-up lets you match the exact colour of a club, school or company. The 280 g brushed fleece is warm enough for the in-between seasons without the bulk of a 440 g model, and the cotton-rich face keeps the print crisp.

Logo on the left chest, large design on the back

The zip cuts the front in two: the most successful placement is a logo on the left chest and the team name or an illustration on the back. Sizes 3XL to 5XL are available in black, deep black, heather grey and navy, to dress a whole group.

Delivery

Made-to-order model: add 3 to 4 working days. Delivery to France, Belgium, Luxembourg, Switzerland and the rest of the European Union.

Can I print a large design on the front of a zip hoodie?

The zip rules out a large centred design on the front. We recommend a logo on the left chest and a large design on the back.

What sizes does this zip hoodie come in?

S to 2XL in all 33 colours, and 3XL to 5XL in black, deep black, heather grey and navy.

Can I put a different name or number on each item?

Yes, right in the tool: one line per person, with their size, first name or surname and back number, and one file per person. The tiered pricing applies to the team's total quantity.

How long does this model take?

It is made to order by our supplier, so allow 3 to 4 working days on top of our usual shipping time (1 to 3 working days).

280 g or 440 g zip hoodie: which should I choose?

The 280 g is lighter, comes in 33 colours and costs less for a team. The 440 g, with its brushed fleece lining, is warmer and more structured, for a brand or a team that works outdoors.

What are the printing and delivery times?

Once your design is approved and your order is paid, we start printing and your order ships within 1 to 3 working days (subject to stock). It is sent by Colissimo, or you can collect it free of charge at the workshop (5 rue Planchat, Paris 20e).

For delivery: ships within 1 to 3 working days, then 1 to 4 days in transit. You will get an email at each stage of your parcel's journey.

How does express ordering work?

In a hurry? With express, orders placed before 4 pm on a working day are shipped the same day. You can also collect from the workshop or receive it by Colissimo express (€18).

This option carries a surcharge.

How do returns work?

It all depends on the reason for the return.

If you simply change your mind about the design, we cannot take the item back: it was personalised to your instructions (article L221-28 of the French Consumer Code).

If the item is faulty (print, condition of the product…), we send you a 100% free return label. Simply send the order back to us and, as you prefer, we will refund you or send a correct replacement.

« I've been to Printtex several times […] to have my company's logos printed on our clothing. Each time, the same attentiveness, the same responsiveness and the same professionalism. […] Easy to reach by phone. […] I recommend them. »
Roger B.
« All I had to do was email my artwork and choose my two T-shirts, and everything was sorted in a few minutes. The service is very fast and the price is perfectly fair. »
Julie M.
« Very good, I had 13 jerseys flock-printed, and it was inexpensive and quick. »
Barthélémy H.