Frequently asked questions

More questions? See the FAQ or call us on +33 1 86 04 31 65.

All about this garment

With 68 colours, this 280 g sweatshirt lets you match almost any brand or club colour, from the brightest blues to muted tones. Soft brushed fleece inside, a cotton-rich outer face for a crisp print, a modern slim fit and ribbed collar, cuffs and hem. Oeko-Tex Standard 100 certified and PETA Approved Vegan.

Who is it for? Companies that want a sweatshirt in the exact colours of their brand guidelines, clubs and associations, schools and graduating classes, and families for a festive jumper or a birthday.

Customisation: a logo on the left chest or a design on the front, and a large design on the back. For a group, one line per person in the tool with their size and, if needed, a first name.

Sizing: the fit is slimmer than an oversized sweatshirt; take your usual size, or one size up for more room. The 3XL is available in 13 colours, the 4XL and 5XL in 10.

Lead time: made to order by our supplier, so allow 3 to 4 working days on top of our usual shipping time (1 to 3 working days).

Care: wash inside out at 30 °C, no tumble drying.

Thicker and oversized: the 440 g sweatshirt.

See also: all our custom sweatshirts · personalised Christmas jumper · group orders · textile printing in Paris · gift and occasion ideas.

68 colours for an exact brand colour

A brand or a club often has a colour all of its own. With 68 colours, from heathered greys to biscuit and vanilla tones, this sweatshirt lets you find the shade closest to your identity, with no compromise.

A sweatshirt for the office and the pitch alike

Its modern cut, slimmer than an oversized style, looks smart in an office or a shop, with an embroidered or printed logo on the left chest. For a team, add everyone's first name on the back. Sizes go up to 5XL in ten colours.

Delivery

Made-to-order model: add 3 to 4 working days. Delivery to France, Belgium, Luxembourg, Switzerland and the rest of the European Union.

How many colours are available?

68 colours, in sizes XS to 2XL; some colours also come in 3XL, 4XL and 5XL.

Is this sweatshirt suitable as company workwear?

Yes: the slim fit, understated colours and a discreet logo on the left chest make it comfortable, professional workwear.

Can I put a different name or number on each item?

Yes, right in the tool: one line per person, with their size, first name or surname and back number, and one file per person. The tiered pricing applies to the team's total quantity.

How long does this model take?

It is made to order by our supplier, so allow 3 to 4 working days on top of our usual shipping time (1 to 3 working days).

Does the 280 g crew neck sweatshirt run small?

The cut is modern and slightly fitted: take your usual size for a close fit, or one size up for more room. The size guide on the product page gives the exact measurements.

What are the printing and delivery times?

Once your design is approved and your order is paid, we start printing and your order ships within 1 to 3 working days (subject to stock). It is sent by Colissimo, or you can collect it free of charge at the workshop (5 rue Planchat, Paris 20e).

For delivery: ships within 1 to 3 working days, then 1 to 4 days in transit. You will get an email at each stage of your parcel's journey.

How does express ordering work?

In a hurry? With express, orders placed before 4 pm on a working day are shipped the same day. You can also collect from the workshop or receive it by Colissimo express (€18).

This option carries a surcharge.

How do returns work?

It all depends on the reason for the return.

If you simply change your mind about the design, we cannot take the item back: it was personalised to your instructions (article L221-28 of the French Consumer Code).

If the item is faulty (print, condition of the product…), we send you a 100% free return label. Simply send the order back to us and, as you prefer, we will refund you or send a correct replacement.

« I've been to Printtex several times […] to have my company's logos printed on our clothing. Each time, the same attentiveness, the same responsiveness and the same professionalism. […] Easy to reach by phone. […] I recommend them. »
Roger B.
« All I had to do was email my artwork and choose my two T-shirts, and everything was sorted in a few minutes. The service is very fast and the price is perfectly fair. »
Julie M.
« Very good, I had 13 jerseys flock-printed, and it was inexpensive and quick. »
Barthélémy H.