Frequently asked questions

More questions? See the FAQ or call us on +33 1 86 04 31 65.

All about this garment

This unisex long-sleeve polo in 210 g piqué knit, ringspun combed cotton, gives your teams a smart look through the in-between seasons. Ribbed collar and cuffs with elastane, two-button placket, reinforced side vents and a spare button. It is Oeko-Tex Standard 100 certified and PETA Approved Vegan, in ten colours, sizes XS to 5XL.

Who is it for? Reception staff, shop teams, technical staff, educators and activity leaders, golf or archery clubs, and any business that wants something warmer than the short-sleeve polo in autumn and spring.

Personalisation: a logo on the left chest, and if needed a large design on the back (company name, job title). An embroidered logo on the left chest gives a lasting, professional finish.

Team orders: one line per person in the tool with their size. For local authorities and public bodies, purchase orders and payment by administrative order are accepted: request a quote.

Lead time: ordered on demand from our supplier, so allow 3 to 4 working days on top of our usual shipping time (1 to 3 working days).

Short-sleeve version: the 240 g premium piqué polo.

See also: all our custom polos · custom embroidery in Paris · business workwear · T-shirt printing in Paris.

The polo for teams in the in-between seasons

When it's too cool for a short-sleeve polo but too warm for a sweatshirt, the long-sleeve polo keeps a smart look. The ribbed cuffs with elastane hold without squeezing, and the reinforced side vents stand up to everyday movement.

Who is it for?

Teams in shops, in hospitality, at a trade-show reception or on a building site in autumn: a logo on the left chest and the company name on the back are enough. Sizes XS to 5XL, to kit everyone out. It also comes in short sleeves, for team wear all year round.

Delivery

Made-to-order model: add 3 to 4 working days. Delivery to France, Belgium, Luxembourg, Switzerland and the rest of the European Union.

What sizes does this polo come in?

XS to 5XL, in 10 colours.

Is this polo suitable as company workwear?

Yes: the cotton piqué, smart look and a logo on the left chest make it comfortable, professional workwear.

How long does this model take?

This model is made to order by our supplier, so allow 3 to 4 working days on top of our usual times. For a specific date, give it in a quote request.

Does it come with short sleeves?

Yes: the 240 g premium piqué polo, in pre-shrunk combed cotton, comes with short sleeves and in fifteen colours.

Does the long-sleeve polo come with a spare button?

Yes, a spare button is supplied with every polo.

What are the printing and delivery times?

Once your design is approved and your order is paid, we start printing and your order ships within 1 to 3 working days (subject to stock). It is sent by Colissimo, or you can collect it free of charge at the workshop (5 rue Planchat, Paris 20e).

For delivery: ships within 1 to 3 working days, then 1 to 4 days in transit. You will get an email at each stage of your parcel's journey.

How does express ordering work?

In a hurry? With express, orders placed before 4 pm on a working day are shipped the same day. You can also collect from the workshop or receive it by Colissimo express (€18).

This option carries a surcharge.

How do returns work?

It all depends on the reason for the return.

If you simply change your mind about the design, we cannot take the item back: it was personalised to your instructions (article L221-28 of the French Consumer Code).

If the item is faulty (print, condition of the product…), we send you a 100% free return label. Simply send the order back to us and, as you prefer, we will refund you or send a correct replacement.

« I've been to Printtex several times […] to have my company's logos printed on our clothing. Each time, the same attentiveness, the same responsiveness and the same professionalism. […] Easy to reach by phone. […] I recommend them. »
Roger B.
« All I had to do was email my artwork and choose my two T-shirts, and everything was sorted in a few minutes. The service is very fast and the price is perfectly fair. »
Julie M.
« Very good, I had 13 jerseys flock-printed, and it was inexpensive and quick. »
Barthélémy H.