Frequently asked questions

More questions? See the FAQ or call us on +33 1 86 04 31 65.

All about this garment

This soft-touch 100% acrylic knit beanie is made to be worn all winter. It is sold blank (no printing), in one size and in ten colours: red, black, fuchsia, pink, green, yellow, royal blue, orange, lavender and heather grey.

What is it for? It is the finishing touch to an order of custom clothing: a beanie to match a team's hoodie, a little extra in a gift, or a bright colour to complete a winter outfit. The bold colours (yellow, orange, fuchsia) can be spotted from afar, handy for a group on an outing.

Sold blank (no printing): this beanie is sold plain, with no logo or text; it complements an order of custom clothing.

Delivery: added to your order, it leaves with your clothes, which ship within 1 to 3 working days; delivery is free on orders of €100 or more in France, and collection from our workshop (5 rue Planchat, Paris) is free.

See also: beanies and caps · custom hoodies · gift ideas and occasions.

A simple beanie, chosen for its colour

This soft-touch acrylic knit beanie covers the ears well. Acrylic keeps colours vivid: all ten colours stay bold, from yellow to lavender. One size, suitable for adults and teens alike.

How to match it

Pick the beanie colour based on the logo colour of your custom sweatshirts: a red beanie with a black hoodie with a red logo, a lavender beanie with a cream one. As a gift, it goes well with a T-shirt or a sweatshirt with a first name on it.

The beanie is sold blank (no printing). It ships with the rest of your order, in France and across Europe.

Can I print on the beanie?

No, it is sold blank (no printing). For a garment with your logo or text, choose a hoodie, sweatshirt, T-shirt or cap in our customisation tool.

How can I pay less for delivery?

Until 23 Nov, delivery to a pickup point is free: at checkout, choose the “Pickup point” tab, then your pickup point. Collection from our workshop, 5 rue Planchat in Paris, is always free, and delivery is free on orders of €100 or more.

What size should I choose?

The beanie is one size: the knit fits most head sizes, adult and teen alike.

Does the beanie fit both adults and teens?

Yes, it is one size: the knit fits most adult and teen head sizes.

How do I wash the beanie?

By hand or in the machine on a delicate cycle at 30 °C, then dry flat. Avoid the tumble dryer, which can stretch the knit.

What are the printing and delivery times?

Once your design is approved and your order is paid, we start printing and your order ships within 1 to 3 working days (subject to stock). It is sent by Colissimo, or you can collect it free of charge at the workshop (5 rue Planchat, Paris 20e).

For delivery: ships within 1 to 3 working days, then 1 to 4 days in transit. You will get an email at each stage of your parcel's journey.

How does express ordering work?

In a hurry? With express, orders placed before 4 pm on a working day are shipped the same day. You can also collect from the workshop or receive it by Colissimo express (€18).

This option carries a surcharge.

How do returns work?

It all depends on the reason for the return.

If you simply change your mind about the design, we cannot take the item back: it was personalised to your instructions (article L221-28 of the French Consumer Code).

If the item is faulty (print, condition of the product…), we send you a 100% free return label. Simply send the order back to us and, as you prefer, we will refund you or send a correct replacement.

« I've been to Printtex several times […] to have my company's logos printed on our clothing. Each time, the same attentiveness, the same responsiveness and the same professionalism. […] Easy to reach by phone. […] I recommend them. »
Roger B.
« All I had to do was email my artwork and choose my two T-shirts, and everything was sorted in a few minutes. The service is very fast and the price is perfectly fair. »
Julie M.
« Very good, I had 13 jerseys flock-printed, and it was inexpensive and quick. »
Barthélémy H.