Frequently asked questions

More questions? See the FAQ or call us on +33 1 86 04 31 65.

All about this garment

The classic zip-up hoodie in 280 g brushed fleece has a cotton-rich outer face (80% ringspun cotton, 20% polyester) that gives a sharp print. Classic cut, lined hood with matching drawcords, kangaroo pocket, ribbed cuffs and hem. It comes in 33 colours, and up to 5XL in black, deep black, heather grey and navy.

Who is it for? Teams and clubs that want a garment that is easy to slip on over an outfit, class years and student unions, event staff, and companies for their employees.

Where to place the design? The zip splits the front: put a small left-chest logo there, and the large design on the back. With a first name or job title under the logo, each team member has their own.

Size: classic cut, take your usual size. The size guide on the product page gives the manufacturer’s measurements.

Lead time: ordered on demand from our supplier, allow 3 to 4 working days on top of our usual shipping time (1 to 3 working days).

Care: close the zip, wash inside out at 30 °C, no tumble dryer.

Thicker and wider: the 440 g heavyweight zip hoodie.

See also: all our personalised zips and jackets · create your clothing brand · embroidered logo · textile printing in Paris 20e · gift and occasion ideas.

Can I print a large design on the front of a zip hoodie?

The zip prevents a large centred design on the front. We recommend a left-chest logo and a large design on the back.

Up to which size is this zip hoodie available?

From S to 2XL in all 33 colours, and from 3XL to 5XL in black, deep black, heather grey and navy.

Can I put a different first name or number on each item?

Yes, directly in the tool: one line per person, with their size, first name or surname and back number, and one file per person. The tiered price applies to the team’s total quantity.

What is the lead time for this model?

It is ordered on demand from our supplier: allow 3 to 4 working days on top of our usual shipping time (1 to 3 working days).

What are the printing and delivery times?

Once your design is approved and your order paid, we start printing; your order ships within 1 to 3 working days (subject to stock). It is then sent by Colissimo or available for free collection at the workshop (5 rue Planchat, Paris 20e).

For shipping: ships within 1 to 3 working days, then 1 to 4 days in transit. You are informed by email of each stage of your parcel's journey.

How does express ordering work?

In an emergency, with express, if ordered before 4 pm on a working day, your order is shipped the same day. You can also collect it at the workshop or receive it by Colissimo express (€18).

This option involves a surcharge.

How do returns work?

It all depends on the reason for the return.

If you finally don't like the design, we cannot take the item back: it was personalised according to your instructions (article L221-28 of the French Consumer Code).

If the item has a defect (print, condition of the product…), we send you a 100% free return slip. You simply send the order back to us and, at your choice, you are refunded or receive a compliant order.

« Several times at Printtex […] to have my company's logos printed on clothing. And each time the same attentiveness, the same responsiveness and the same professionalism. […] Easy to reach by phone. […] I recommend them. »
Roger B.
« I just had to email my artwork and choose my two T-shirts, and everything was done in a few minutes. The service is very fast and the price is perfectly fair. »
Julie M.
« Very good, I had 13 jerseys flock printed, it was inexpensive and fast. »
Barthélémy H.