Frequently asked questions

More questions? See the FAQ or call us on +33 1 86 04 31 65.

All about this garment

This slouch beanie, meaning one that droops at the back, is made of high-density cotton micro-knit, double thickness: soft and light, it can be worn all year round, in the in-between seasons as well as in mild winters. It is made of 95% cotton and 5% elastane, weighs 59 g and comes in black, navy and heather grey, in one size.

Who is it for? People who find acrylic beanies too hot or itchy, teams that want an understated accessory to match their sweatshirts, or a small gift to slip in with a personalised garment.

Personalisable: embroidery or printing of your logo on request. Request a quote: from 1 item, price depending on the logo and the quantity.

Lead time: this model is made to order by our supplier; allow 3 to 4 working days on top of our usual shipping time (1 to 3 working days).

See also: cotton jersey beanie · beanies and caps · gift and occasion ideas.

Can this beanie be personalised?

Yes: embroidery or printing of your logo on request. Request a quote, from 1 item; the price depends on the logo and the quantity.

What is the difference from the jersey beanie?

The slouch is made of double-thickness micro-knit and droops at the back; the jersey is thinner and lighter, with a rolled edge, for the in-between seasons.

What is the lead time for this model?

It is made to order by our supplier: allow 3 to 4 working days on top of our usual shipping time.

What are the printing and delivery times?

Once your design is approved and your order paid, we start printing; your order ships within 1 to 3 working days (subject to stock). It is then sent by Colissimo or available for free collection at the workshop (5 rue Planchat, Paris 20e).

For shipping: ships within 1 to 3 working days, then 1 to 4 days in transit. You are informed by email of each stage of your parcel's journey.

How does express ordering work?

In an emergency, with express, if ordered before 4 pm on a working day, your order is shipped the same day. You can also collect it at the workshop or receive it by Colissimo express (€18).

This option involves a surcharge.

How do returns work?

It all depends on the reason for the return.

If you finally don't like the design, we cannot take the item back: it was personalised according to your instructions (article L221-28 of the French Consumer Code).

If the item has a defect (print, condition of the product…), we send you a 100% free return slip. You simply send the order back to us and, at your choice, you are refunded or receive a compliant order.

« Several times at Printtex […] to have my company's logos printed on clothing. And each time the same attentiveness, the same responsiveness and the same professionalism. […] Easy to reach by phone. […] I recommend them. »
Roger B.
« I just had to email my artwork and choose my two T-shirts, and everything was done in a few minutes. The service is very fast and the price is perfectly fair. »
Julie M.
« Very good, I had 13 jerseys flock printed, it was inexpensive and fast. »
Barthélémy H.