Frequently asked questions

More questions? See the FAQ or call us on +33 1 86 04 31 65.

All about this garment

The long-sleeved thermal T-shirt in waffle knit keeps the warmth in and has a very trendy workwear look. It is made of undyed cotton, 20% of it recycled, 170 g, with a unisex cut and ribbed cuffs, and is Oeko-Tex Standard 100 and PETA Approved Vegan certified. A single colour, natural, from S to 2XL.

Who is it for? A brand that wants an original winter piece, a vintage clothing shop, a café or brewery with a craft spirit, or a gift for someone who likes fabrics with character.

Personalisation: a logo or artwork on the front and a large design on the back. The waffle texture shows slightly through the print: graphic designs and bold typefaces look better than very detailed photos.

Size: straight unisex cut, take your usual size.

Lead time: made to order by our supplier, so allow 3 to 4 working days on top of our usual shipping time (1 to 3 working days).

Care: inside out, at 30 °C, no tumble dryer.

See also: all our personalised long-sleeved T-shirts · DTF printing in Paris · T-shirt printing in Paris · gift and occasion ideas.

What is a waffle knit?

A textured knit in small squares (also called waffle), which retains heat.

Which designs should I choose on this fabric?

Bold logos and thick typefaces: very fine details are harder to read on the texture.

What is the lead time for this model?

This model is ordered on demand from our supplier: allow 3 to 4 working days more than our usual lead times. For a specific date, state it in a quote request.

Can this thermal be worn on its own?

Yes, on its own in mid-season or under a shirt or jacket in winter: the waffle knit retains warmth.

What are the printing and delivery times?

Once your design is approved and your order paid, we start printing; your order ships within 1 to 3 working days (subject to stock). It is then sent by Colissimo or available for free collection at the workshop (5 rue Planchat, Paris 20e).

For shipping: ships within 1 to 3 working days, then 1 to 4 days in transit. You are informed by email of each stage of your parcel's journey.

How does express ordering work?

In an emergency, with express, if ordered before 4 pm on a working day, your order is shipped the same day. You can also collect it at the workshop or receive it by Colissimo express (€18).

This option involves a surcharge.

How do returns work?

It all depends on the reason for the return.

If you finally don't like the design, we cannot take the item back: it was personalised according to your instructions (article L221-28 of the French Consumer Code).

If the item has a defect (print, condition of the product…), we send you a 100% free return slip. You simply send the order back to us and, at your choice, you are refunded or receive a compliant order.

« Several times at Printtex […] to have my company's logos printed on clothing. And each time the same attentiveness, the same responsiveness and the same professionalism. […] Easy to reach by phone. […] I recommend them. »
Roger B.
« I just had to email my artwork and choose my two T-shirts, and everything was done in a few minutes. The service is very fast and the price is perfectly fair. »
Julie M.
« Very good, I had 13 jerseys flock printed, it was inexpensive and fast. »
Barthélémy H.