Frequently asked questions

More questions? See the FAQ or call us on +33 1 86 04 31 65.

All about this garment

This kids’ T-shirt in light 150 g cotton is our most economical kids’ model: ideal for equipping a whole class, a holiday camp, a football team or the guests at a birthday party. It comes in six colours and from 3/4 years to 14/15 years.

For which occasions? The end-of-year outing, the school fair, a tournament, a school show, or a “big brother” or “big sister” T-shirt for a new baby. With a first name on the back, each child recognises their own.

Ordering for a group: in the tool, add one line per child with their size and, if you wish, their first name or number. For schools, town halls and associations, purchase orders and administrative payment orders are accepted: ask for a quote.

Which size? Follow the child’s age; between two sizes, take the larger one, they will wear it for longer.

Care: wash inside out at 30 °C, no tumble dryer, and do not iron on the design.

See also: all our personalised kids’ T-shirts · personalised photo T-shirt · school and fair T-shirts · textile printing in Paris 20e · gift ideas and occasions.

What is the difference from the coloured kids’ T-shirt?

This one is lighter (150 g) and more economical; the coloured kids’ T-shirt is in 180 g cotton and comes in 10 vivid colours.

Which sizes are available for children?

From 3/4 years to 14/15 years. If in doubt between two sizes, take the larger one.

Can I put a different first name on each T-shirt?

Yes: send us the list of first names and sizes in a quote request, and we prepare each T-shirt.

Is the print suitable for children’s skin?

The print is soft and is applied on the outside of the T-shirt; the inside remains cotton, gentle against the skin.

What are the printing and delivery times?

Once your design is approved and your order paid, we start printing; your order ships within 1 to 3 working days (subject to stock). It is then sent by Colissimo or available for free collection at the workshop (5 rue Planchat, Paris 20e).

For shipping: ships within 1 to 3 working days, then 1 to 4 days in transit. You are informed by email of each stage of your parcel's journey.

How does express ordering work?

In an emergency, with express, if ordered before 4 pm on a working day, your order is shipped the same day. You can also collect it at the workshop or receive it by Colissimo express (€18).

This option involves a surcharge.

How do returns work?

It all depends on the reason for the return.

If you finally don't like the design, we cannot take the item back: it was personalised according to your instructions (article L221-28 of the French Consumer Code).

If the item has a defect (print, condition of the product…), we send you a 100% free return slip. You simply send the order back to us and, at your choice, you are refunded or receive a compliant order.

« Several times at Printtex […] to have my company's logos printed on clothing. And each time the same attentiveness, the same responsiveness and the same professionalism. […] Easy to reach by phone. […] I recommend them. »
Roger B.
« I just had to email my artwork and choose my two T-shirts, and everything was done in a few minutes. The service is very fast and the price is perfectly fair. »
Julie M.
« Very good, I had 13 jerseys flock printed, it was inexpensive and fast. »
Barthélémy H.