Frequently asked questions

More questions? See the FAQ or call us on +33 1 86 04 31 65.

All about this garment

The 280 g classic hoodie is the 2.0 version of the famous College hoodie: PurePrint fleece with a finer yarn, for a smoother surface and sharper prints. Lined three-panel hood with drawcords, kangaroo pocket, ribbed cuffs and hem. It is certified Oeko-Tex Standard 100 and PETA Approved Vegan.

Who is it for? It is the best value for money for dressing a team, a club, a class year or a company: with many colours and sizes up to 5XL (depending on the colour), everyone finds their size.

Personalisation: a left-chest logo or a design on the front, and a large design on the back. For a group, add one line per person in the tool with their size and, if you like, a first name or number; the tiered price applies to the total quantity. Schools, town halls and associations can pay by purchase order or administrative payment order: ask for a quote.

Size: classic cut, neither oversized nor fitted: take your usual size. The size guide on the product page gives the chest measurement recommended by the manufacturer.

Lead time: ordered on demand from our supplier, allow 3 to 4 working days on top of our usual shipping time (1 to 3 working days).

Care: inside out, at 30 °C, no tumble dryer and no ironing on the design.

Thicker and wider: the 440 g boxy hoodie.

See also: all our personalised hoodies · hoodie with a photo · which hoodie to choose · textile printing in Paris 20e · gift and occasion ideas.

Up to which size is this hoodie available?

From XS to 3XL in all colours, and in 4XL and 5XL in 14 colours.

Is this hoodie suitable for a club or an association?

Yes, it is our most popular model for groups: 24 colours to match your colours, and a tiered price depending on quantity.

Can I put a different first name or number on each item?

Yes, directly in the tool: one line per person, with their size, first name or surname and back number, and one file per person. The tiered price applies to the team’s total quantity.

What is the lead time for this model?

It is ordered on demand from our supplier: allow 3 to 4 working days on top of our usual shipping time (1 to 3 working days).

What are the printing and delivery times?

Once your design is approved and your order paid, we start printing; your order ships within 1 to 3 working days (subject to stock). It is then sent by Colissimo or available for free collection at the workshop (5 rue Planchat, Paris 20e).

For shipping: ships within 1 to 3 working days, then 1 to 4 days in transit. You are informed by email of each stage of your parcel's journey.

How does express ordering work?

In an emergency, with express, if ordered before 4 pm on a working day, your order is shipped the same day. You can also collect it at the workshop or receive it by Colissimo express (€18).

This option involves a surcharge.

How do returns work?

It all depends on the reason for the return.

If you finally don't like the design, we cannot take the item back: it was personalised according to your instructions (article L221-28 of the French Consumer Code).

If the item has a defect (print, condition of the product…), we send you a 100% free return slip. You simply send the order back to us and, at your choice, you are refunded or receive a compliant order.

« Several times at Printtex […] to have my company's logos printed on clothing. And each time the same attentiveness, the same responsiveness and the same professionalism. […] Easy to reach by phone. […] I recommend them. »
Roger B.
« I just had to email my artwork and choose my two T-shirts, and everything was done in a few minutes. The service is very fast and the price is perfectly fair. »
Julie M.
« Very good, I had 13 jerseys flock printed, it was inexpensive and fast. »
Barthélémy H.