Frequently asked questions

More questions? See the FAQ or call us on +33 1 86 04 31 65.

All about this garment

With 68 colours, this 280 g crew-neck sweatshirt lets you match almost any brand or club colour, from the most vivid blues to muted tones. Soft brushed fleece inside, cotton-rich outer face for a sharp print, modern fitted cut and ribbed collar, cuffs and hem. Certified Oeko-Tex Standard 100 and PETA Approved Vegan.

Who is it for? Companies that want a sweatshirt in the exact colours of their brand guidelines, clubs and associations, schools and class years, and families for a festive jumper or a birthday.

Personalisation: a left-chest logo or a design on the front, and a large design on the back. For a group, one line per person in the tool with their size and, if needed, a first name.

Size: the cut is more fitted than an oversized sweatshirt; take your usual size, or one size up for more room. 3XL is available in 13 colours, 4XL and 5XL in 10.

Lead time: ordered on demand from our supplier, allow 3 to 4 working days on top of our usual shipping time (1 to 3 working days).

Care: inside out, at 30 °C, no tumble dryer.

Thicker and oversized: the 440 g crew-neck sweatshirt.

See also: all our personalised crew-neck sweatshirts · personalised Christmas jumper · group order · textile printing in Paris 20e · gift and occasion ideas.

How many colours are available?

68 colours, from XS to 2XL; some colours are also available in 3XL, 4XL and 5XL.

Is this sweatshirt suitable for company wear?

Yes: fitted cut, understated colours and a discreet left-chest logo make it comfortable professional wear.

Can I put a different first name or number on each item?

Yes, directly in the tool: one line per person, with their size, first name or surname and back number, and one file per person. The tiered price applies to the team’s total quantity.

What is the lead time for this model?

It is ordered on demand from our supplier: allow 3 to 4 working days on top of our usual shipping time (1 to 3 working days).

What are the printing and delivery times?

Once your design is approved and your order paid, we start printing; your order ships within 1 to 3 working days (subject to stock). It is then sent by Colissimo or available for free collection at the workshop (5 rue Planchat, Paris 20e).

For shipping: ships within 1 to 3 working days, then 1 to 4 days in transit. You are informed by email of each stage of your parcel's journey.

How does express ordering work?

In an emergency, with express, if ordered before 4 pm on a working day, your order is shipped the same day. You can also collect it at the workshop or receive it by Colissimo express (€18).

This option involves a surcharge.

How do returns work?

It all depends on the reason for the return.

If you finally don't like the design, we cannot take the item back: it was personalised according to your instructions (article L221-28 of the French Consumer Code).

If the item has a defect (print, condition of the product…), we send you a 100% free return slip. You simply send the order back to us and, at your choice, you are refunded or receive a compliant order.

« Several times at Printtex […] to have my company's logos printed on clothing. And each time the same attentiveness, the same responsiveness and the same professionalism. […] Easy to reach by phone. […] I recommend them. »
Roger B.
« I just had to email my artwork and choose my two T-shirts, and everything was done in a few minutes. The service is very fast and the price is perfectly fair. »
Julie M.
« Very good, I had 13 jerseys flock printed, it was inexpensive and fast. »
Barthélémy H.