Frequently asked questions

More questions? See the FAQ or call us on +33 1 86 04 31 65.

All about this garment

This unisex long-sleeved polo in 210 g piqué knit, combed ringspun cotton, dresses your teams smartly in the in-between seasons. Ribbed collar and cuffs with elastane, two-button placket, reinforced side vents and a spare button. It is Oeko-Tex Standard 100 and PETA Approved Vegan certified, in ten colours, from XS to 5XL.

Who is it for? Reception staff, shop teams, technical staff, educators and activity leaders, golf or archery clubs, and any business that wants an outfit warmer than the short-sleeved polo in autumn and spring.

Personalisation: a logo on the left chest, and a large design on the back if needed (company name, job title). An embroidered logo on the left chest gives a durable, professional result.

Team orders: one line per person in the tool with their size. For public bodies, purchase orders and administrative payment orders accepted: request a quote.

Lead time: made to order by our supplier, so allow 3 to 4 working days on top of our usual shipping time (1 to 3 working days).

Short-sleeved version: the 240 g premium piqué polo.

See also: all our personalised polos · personalised embroidery in Paris · company workwear · T-shirt printing in Paris.

Up to which size is this polo available?

From XS to 5XL, in 10 colours.

Is this polo suitable for a company outfit?

Yes: cotton piqué, a smart look and a left-chest logo make it a comfortable professional outfit.

What is the lead time for this model?

This model is ordered on demand from our supplier: allow 3 to 4 working days more than our usual lead times. For a specific date, state it in a quote request.

Is it available with short sleeves?

Yes: the 240 g premium piqué polo, in pre-shrunk combed cotton, is available with short sleeves and in fifteen colours.

What are the printing and delivery times?

Once your design is approved and your order paid, we start printing; your order ships within 1 to 3 working days (subject to stock). It is then sent by Colissimo or available for free collection at the workshop (5 rue Planchat, Paris 20e).

For shipping: ships within 1 to 3 working days, then 1 to 4 days in transit. You are informed by email of each stage of your parcel's journey.

How does express ordering work?

In an emergency, with express, if ordered before 4 pm on a working day, your order is shipped the same day. You can also collect it at the workshop or receive it by Colissimo express (€18).

This option involves a surcharge.

How do returns work?

It all depends on the reason for the return.

If you finally don't like the design, we cannot take the item back: it was personalised according to your instructions (article L221-28 of the French Consumer Code).

If the item has a defect (print, condition of the product…), we send you a 100% free return slip. You simply send the order back to us and, at your choice, you are refunded or receive a compliant order.

« Several times at Printtex […] to have my company's logos printed on clothing. And each time the same attentiveness, the same responsiveness and the same professionalism. […] Easy to reach by phone. […] I recommend them. »
Roger B.
« I just had to email my artwork and choose my two T-shirts, and everything was done in a few minutes. The service is very fast and the price is perfectly fair. »
Julie M.
« Very good, I had 13 jerseys flock printed, it was inexpensive and fast. »
Barthélémy H.