Frequently asked questions

More questions? See the FAQ or call us on +33 1 86 04 31 65.

All about this garment

Thicker and more structured than a classic long-sleeve, this relaxed-cut model (Bella+Canvas 4651, drop shoulders) keeps its shape wash after wash. It comes in black, white, asphalt and sand, from XS to 4XL, so it can dress a whole group.

Who is it for? Brands that want an autumn piece in their collection, merch for a music band, a team that works outdoors or a winter gift lighter than a sweatshirt.

Personalisation: front, back or both, from 1 item with a live preview. Text along the sleeve or a small logo on the cuff add a brand touch; for these positions, ask us for a quote.

Size: the cut is roomy and square; take your usual size for the intended effect, one size down for a closer fit. The size guide on the product page gives the manufacturer’s measurements.

Care: inside out, at 30 °C, no tumble dryer, and do not iron on the design.

Lighter: the boxy long-sleeve.

See also: all our personalised long-sleeve T-shirts · DTF printing in Paris · T-shirt printing in Paris · gift ideas and occasions.

What is the difference from the boxy long-sleeve?

This one is thicker and more structured; the boxy one is lighter, softer and comes in 10 colours.

Up to which size is it available?

From XS to 4XL.

Can you print on the front and the back?

Yes, choose “2 prints” in the tool to personalise the front and the back.

Can you print on the sleeve?

The tool offers the front and the back. For text on the sleeve or a logo on the cuff, ask us for a quote with your design.

What are the printing and delivery times?

Once your design is approved and your order paid, we start printing; your order ships within 1 to 3 working days (subject to stock). It is then sent by Colissimo or available for free collection at the workshop (5 rue Planchat, Paris 20e).

For shipping: ships within 1 to 3 working days, then 1 to 4 days in transit. You are informed by email of each stage of your parcel's journey.

How does express ordering work?

In an emergency, with express, if ordered before 4 pm on a working day, your order is shipped the same day. You can also collect it at the workshop or receive it by Colissimo express (€18).

This option involves a surcharge.

How do returns work?

It all depends on the reason for the return.

If you finally don't like the design, we cannot take the item back: it was personalised according to your instructions (article L221-28 of the French Consumer Code).

If the item has a defect (print, condition of the product…), we send you a 100% free return slip. You simply send the order back to us and, at your choice, you are refunded or receive a compliant order.

« Several times at Printtex […] to have my company's logos printed on clothing. And each time the same attentiveness, the same responsiveness and the same professionalism. […] Easy to reach by phone. […] I recommend them. »
Roger B.
« I just had to email my artwork and choose my two T-shirts, and everything was done in a few minutes. The service is very fast and the price is perfectly fair. »
Julie M.
« Very good, I had 13 jerseys flock printed, it was inexpensive and fast. »
Barthélémy H.