Frequently asked questions

More questions? See the FAQ or call us on +33 1 86 04 31 65.

All about this garment

This technical long-sleeve in light 135 g polyester wicks away sweat: perfect for outdoor training, autumn running or wearing under a jersey. It is certified Oeko-Tex Standard 100 and comes in nine colours, from black to sapphire blue, from S to 3XL.

Who is it for? Football, rugby, athletics or trail clubs that want a training kit in their colours, charity runs, sports coaches and gyms.

Personalisation: logo on the front and design on the back, printed in low-temperature DTF, suited to polyester. For a team, add one line per player in the tool with their size, name and number; the volume rate applies to the total. See also flock printing of names and numbers.

Size: straight, close-fitting cut; if you wear it under a jersey, keep your usual size.

Lead time: ordered on demand from our supplier, allow 3 to 4 working days more than our usual shipping time (1 to 3 working days). For a tournament on a fixed date, order early or ask for a quote.

Care: inside out, at 30 °C, no tumble dryer or fabric softener.

See also: all our personalised sports jerseys · flock printing of names and numbers · personalised club kit · T-shirt printing in Paris · gift ideas and occasions.

Can I put the name and number on the back?

Yes: send the list of names, numbers and sizes in a quote request.

Does the print hold up on polyester?

Yes, we use a low-temperature DTF print suited to polyester.

What is the lead time for this model?

This model is ordered on demand from our supplier: allow 3 to 4 working days more than our usual lead times. For a specific date, state it in a quote request.

Is this jersey suitable for children?

It starts at adult S. For children, ask us for a quote: we will suggest a suitable model.

What are the printing and delivery times?

Once your design is approved and your order paid, we start printing; your order ships within 1 to 3 working days (subject to stock). It is then sent by Colissimo or available for free collection at the workshop (5 rue Planchat, Paris 20e).

For shipping: ships within 1 to 3 working days, then 1 to 4 days in transit. You are informed by email of each stage of your parcel's journey.

How does express ordering work?

In an emergency, with express, if ordered before 4 pm on a working day, your order is shipped the same day. You can also collect it at the workshop or receive it by Colissimo express (€18).

This option involves a surcharge.

How do returns work?

It all depends on the reason for the return.

If you finally don't like the design, we cannot take the item back: it was personalised according to your instructions (article L221-28 of the French Consumer Code).

If the item has a defect (print, condition of the product…), we send you a 100% free return slip. You simply send the order back to us and, at your choice, you are refunded or receive a compliant order.

« Several times at Printtex […] to have my company's logos printed on clothing. And each time the same attentiveness, the same responsiveness and the same professionalism. […] Easy to reach by phone. […] I recommend them. »
Roger B.
« I just had to email my artwork and choose my two T-shirts, and everything was done in a few minutes. The service is very fast and the price is perfectly fair. »
Julie M.
« Very good, I had 13 jerseys flock printed, it was inexpensive and fast. »
Barthélémy H.